Part Time Room Attendant - Ambassador Kansas City

Department: Housekeeping · Reports to: Executive Housekeeper · Status: Non-Exempt

About the role

To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Work Environment

• Guest Rooms, Guest and Service Corridors, Housekeeping Office
• Variable temperature conditions (or extreme heat or cold)
• Variable noise levels
• Fumes and/or odor hazards
• Dust and/or mite hazards
• Chemicals
• Bio-hazards

Responsibilities

• Clean and disinfect assigned guestrooms including bathrooms
• Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers
• Spot clean walls and doors as required
• Tidy guest's personal belongings as required
• Clean public spaces as needed
• Restock towels and all supplies needed in the rooms
• Replace facial tissue, toilet tissue and bathroom amenities in correct amount and location
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended
• Maintain cart and linen rooms in a safe and orderly fashion
• Report all maintenance problems for guest satisfaction
• Responsible for keys assigned
• Turn in all lost and found articles to the Housekeeping Office to be logged
• Comply with all Company policies and procedures, including all safety and sanitation policies
• Work in a safe manner when handling heavy loads or heavily soiled linen, including using PPE
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure uniform and personal appearance are clean and professional
• Understand emergency procedures for the Housekeeping department and the entire Hotel
• May be required to work evenings, weekends, and/or overtime
• Additional tasks and responsibilities may be assigned at the discretion of the manager

Qualifications

• Fluency in English (desirable)
• Organizational skills
• Ability to follow instructions accurately
• Ability to work with a minimum of supervision
• Ability to maintain excellent attendance and punctuality
• Ability to be well groomed, clean and neat
• Previous Housekeeping experience helpful

Physical Demands

• Perform strenuous activities such as standing for extended periods (over 4 hours a day)
• Walking (over 4 hours a day)
• Stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day)
• Manipulating large and small objects
• Carrying or lifting 50 lbs
• Repetitive tasks
• Fast-paced work environment

Required Personal Protective Equipment

Closed toe, non-canvas and non-skid soled shoes.