Part-Time Retail Team Member

Location: Cottage Grove, WI 53527 | Contact: HR Manager, Jessica Gahlman (jessica.gahlman@cenex1.com, 608-643-3301)

Essential Functions & Responsibilities

• Provide friendly, courteous customer service: greet all inside and outside customers, provide product information and location assistance, use suggestive selling techniques, accurately ring up purchases, accept payment, give change, and provide additional courtesy services within reason.
• Serve as first point of contact for customer concerns; proactively listen and resolve complaints to the best of your ability; refer situations outside your control to a direct supervisor or manager immediately to ensure expedient response.
• Maintain company image inside and outside the building by completing assigned housekeeping duties: stocking, facing, cleaning, and ensuring company standards are met at all times.
• Check in, price, and stock merchandise as assigned.
• Contribute to company image by wearing the company-approved uniform and name tag throughout the shift.
• Comply with all procedures for handling, controlling, and accounting for company monies, merchandise, food & beverage, gasoline, and lottery during the assigned shift.
• Display the highest degree of integrity while working for the company and when dealing with the general public.
• Comply with all security procedures and accurately handle all monies received according to company procedures.
• Maintain various food service programs where applicable, including: product handling, operating procedures, quality control assurance, sanitation, merchandising, and routine equipment maintenance.
• Prepare food neatly, accurately, and in a timely manner; check and restock items to ensure sufficient supply throughout the shift.
• Demonstrate complete understanding of menu items and explain them to guests accurately.
• Exhibit a cheerful and helpful manner when dealing with guests.
• Adhere to all laws, regulations, and policies affecting company operations, including alcohol and tobacco sales, lottery sales and redemption, government assistance program usage, sanitation and food handling, gasoline sales, and perishable products.
• Ensure all safety precautions and procedures are followed while on duty.
• Understand and adhere to all quality standards, formulas, procedures, and proper food handling/food safety requirements.

Requirements

• Must be 18 years of age or older.
• Must be able to work opening shifts, evenings, weekends, and fill in shifts when needed.
• Ability to acquire and maintain a food service sanitation certificate.
• Ability to acquire a village retail sales liquor certificate.
• Earn and maintain petroleum Class C operator license.
• Occasionally exposed to extreme weather conditions.
• May be required to work occasionally at varying heights.
• Physical ability to stand for extended periods, walk in the store, bend, stoop, and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• Physical ability to move and handle boxes of merchandise and fixtures throughout the store, including twisting, turning, bending, and lifting up to 50 pounds (reasonable accommodation may be considered).
• Must utilize proper lifting technique and ergonomics.
• Dress appropriately and maintain grooming standards.
• Be familiar with spill prevention procedures and able to quickly terminate product flow with emergency shut-off switches if necessary.

Work Schedule

This is a part-time hourly position. Part-time team members work a maximum of 28 hours per week. Must be able to work weekends. The posting also notes "Job Type: Full-Time" which may indicate a discrepancy in the original listing.