Part-Time Retail Supervisor

About the role

At Lakeshore, we create innovative learning materials and world‑class guest experiences for teachers, parents, and children. Since 1954 we’ve grown into a global community with a thriving e‑commerce business, multiple catalogs, over 50 stores, a national sales force, and international offices supporting our supply chain division. We are building scalable infrastructure, embracing data‑driven decision‑making, and using technology to improve efficiency. Our diverse team of inquisitive top talent fuels each other’s passions, takes risks, tries new things, and seeks daily growth opportunities.

The Lakeshore Learning Store is looking for a store manager who, without needing a background in education, is eager to learn. As a store manager you will develop a first‑class team, implement plans to maximize store sales, and deliver an unforgettable retail experience in a fast‑paced, ever‑changing environment.

Responsibilities

• Support recruitment, training, and development of the sales team.
• Provide ongoing coaching, feedback, and workplace engagement initiatives.
• Surpass customer‑service expectations and ensure team adherence to service protocols.
• Gather and communicate customer feedback on product use at school and home.
• Build lasting relationships with customers and train staff on new products and promotions.
• Maintain store presentation, retail policies, cleanliness, and safety standards.
• Assist with inventory management, stock control, cash handling, and reconciliation.
• Serve as keyholder, supporting opening/closing of the store and cash registers.
• Help schedule employees and approve payroll to ensure optimal staffing.
• Support sales initiatives, promotional activities, and outreach programs that raise awareness and foster relationships aligned with Lakeshore’s goals.

Qualifications

• Passion for providing excellent customer service.
• Positive, proactive management style and teamwork orientation.
• Excellent communication and training abilities.
• Exceptional time‑management and organizational skills.
• Ability to demonstrate and reinforce company standards across the team.
• Strong desire to recognize and reward achievements, both big and small.
• Capacity to give regular, clear feedback and receive constructive criticism.
• Ability to multitask and meet simultaneous demands.

Requirements

• At least 1 year of related retail management experience.
• Flexibility to work nights and weekends as needed.
• Knowledge of retail POS systems.
• Preferred experience with customer outreach and driving loyalty through brand‑awareness initiatives.

Pay

Hourly: $14 /hr starting base pay

Quarterly bonus program

Benefits

• 401(k) retirement plan
• Generous employee discount