Part-Time Retail Supervisor

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents, and children. Since 1954, we’ve grown into a global community with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division.

About the role

As one of our Store Managers, you’ll develop a first-class team, implement plans to maximize store sales, and provide customers with an unforgettable retail experience in a fast-paced environment that demands operational expertise. You don’t need a background in education, but a desire to learn is essential.

Responsibilities

• Support the recruitment and development of the sales team.
• Train and develop new sales associates; provide ongoing coaching and feedback.
• Drive workplace engagement and motivation within the store.
• Surpass customer-service expectations and empower the team to adhere to service protocols.
• Seek and communicate customer feedback regarding school and home use of products.
• Build lasting relationships with customers.
• Train staff on new products and promotions.
• Maintain company expectations for store presentation, policies, cleanliness, and safety.
• Assist in inventory management and stock control.
• Handle cash reconciliation and operate as keyholder for store opening/closing.
• Assist in employee scheduling and payroll approval to support optimal staffing.
• Support sales initiatives, promotional activities, and outreach programs to raise awareness and foster relationships.

Requirements

• 1-year related retail management experience.
• Ability to work a flexible schedule, including nights and weekends.
• Knowledge of retail POS systems.

Qualifications

• Passion for providing excellent customer service.
• Positive and proactive approach to management and teamwork.
• Excellent communication and training skills.
• Exceptional time management and organizational skills.
• Ability to demonstrate and reinforce company standards with the team.
• Strong desire to recognize and reward achievements—big and small.
• Capacity to give regular, clear feedback and receive constructive criticism.
• Ability to multitask to meet simultaneous demands.

Preferred Qualifications

• Experience with customer outreach and driving customer loyalty through brand awareness initiatives.

Benefits

• Competitive compensation based on skills and experience.
• Quarterly bonus program.
• 401(k) retirement plan.
• Generous employee discount.

At Lakeshore, we know our diversity makes us stronger, and we strive to embrace differences and create an intentionally diverse and inclusive community representative of the teachers, families, and children we serve.