Part-Time Retail Supervisor

Location: Tulalip, WA - Seattle Premium Outlets

About the role

As a Retail Supervisor at Fjällräven, you serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. You partner closely with the Store Manager and store team to support performance, culture, and community, bringing the brand’s mission of helping people feel at home in nature to life through thoughtful leadership and genuine guest connection.

Responsibilities

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
• Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
• Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
• Support operational excellence, including inventory accuracy, stock organization, and visual standards
• Help ensure a safe, secure, and compliant store environment
• Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
• Support community engagement through store events and local partnerships that reflect Fjällräven's values
• Represent the brand with authenticity, curiosity, and care, both in and beyond the store

Requirements

• Prior experience in retail or customer service

Qualifications

• Leadership skills rooted in trust, example, and collaboration
• A strong track record of delivering thoughtful, memorable guest experiences

Skills

• Clear communication, organization, and time-management skills
• Passion for the outdoors, sustainability, and continuous learning
• Comfort using retail systems (POS, inventory tools), or a willingness to learn

Benefits

• 401(k) with employer match to support long-term financial wellbeing
• Generous paid time off to rest, recharge, and get outside
• Product discounts and access to Fjällräven outdoor events
• A strong commitment to sustainability, quality craftsmanship, and responsible business practices

Pay

$20-$24 per hour (dependent on experience)

Schedule

Part-Time