Part-Time Retail Supervisor
Location & Pay
San Francisco, CA • $20.00-$22.75 per hour (dependent on experience) • Part-Time
About the Role
As a Retail Supervisor, you play a key role in bringing Fjällräven's mission to life—helping people feel at home in nature. You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values we live by.
What We Offer
- 401(k) with employer match to support your long-term financial wellbeing
- Generous paid time off to rest, recharge, and get outside
- Product discounts and access to Fjällräven outdoor events
- A strong commitment to sustainability, quality craftsmanship, and responsible business practices
Leadership & Guest Experience
- Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
- Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
- Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
Store Operations & Keyholder Responsibilities
- Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
- Support operational excellence, including inventory accuracy, stock organization, and visual standards
- Help ensure a safe, secure, and compliant store environment
Sustainability & Community
- Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
- Support community engagement through store events and local partnerships that reflect Fjällräven's values
- Represent the brand with authenticity, curiosity, and care, both in and beyond the store
What Makes You a Great Fit
You're someone who enjoys problem-solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.
Qualifications
- Prior experience in retail or customer service
- Leadership skills rooted in trust, example, and collaboration
- A strong track record of delivering thoughtful, memorable guest experiences
- Clear communication, organization, and time-management skills
- Passion for the outdoors, sustainability, and continuous learning
- Comfort using retail systems (POS, inventory tools), or a willingness to learn
About Fjällräven
Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. Founded in 1960 by Åke Nordin in Örnsköldsvik, Sweden, the company's timeless, functional, and durable outdoor equipment is found in over 70 countries. Their product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. Fjällräven hosts two popular outdoor events—Fjällräven Classic and Fjällräven Polar—which attract thousands of participants every year. The company makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life. Fjällräven is part of Fenix Outdoor AB.