Part-Time Retail Sales Associate

About the role

IN A NUTSHELL… As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

Responsibilities

• Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs to inform customers effectively
• Customer Service: Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Pack pre-orders efficiently and accurately for reserve ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery
• Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Aid with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Requirements

• Experience: 1 year of experience in retail or a related customer service role
• Skills: Proficiency in operating POS systems and handling transactions, strong communication and organizational skills, ability to manage multiple tasks and resolve issues promptly
• Physical Requirements: Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift, occasionally positions self to retrieve product or material in the store throughout the duration of the shift, must be able to remain in a seated position inside the vehicle for extended periods, pick up heavy items to load (50 or more lbs.) onto vehicle, comfortable working in a fast-paced retail environment, able to bend in repetitive motion

Qualifications

• Age: 21 or over
• Education: High School Diploma or equivalent
• License: Valid Government-Issued Photo ID
• Schedule: Flexible, including evenings, weekends, and holidays
• Driver’s License: Class D Driver's License (Massachusetts) / Class E Driver's License (Florida)
• Violations: No major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years, two or more other moving violations and one at fault accident in the last three years, two or more fault accidents in the last three years with no moving violations, no more than 3 moving violations or chargeable accidents in the past

Skills

• Familiarity with inventory management systems
• Ability to speak another language to assist guests

Benefits

• Employee discount
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• 401k enrollment
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

Company Information

• Vision: Pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids
• Values: Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
• Equal Opportunity Employer: Embrace and encourage employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make employees unique