Part-Time Retail Sales Associate

About the role

IN A NUTSHELL… As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

Responsibilities

• Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs and sales to inform customers effectively
• Customer Service: Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Pack pre-orders efficiently and accurately for reserve ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery
• Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Aid with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Requirements

• Experience: 1 year of experience in retail or a related customer service role
• Skills: Proficiency in operating POS systems and handling transactions, strong communication and organizational skills, ability to manage multiple tasks and resolve issues promptly
• Preferred: Experience in the Cannabis industry, familiarity with inventory management systems, ability to speak another language to assist guests

Physical Requirements

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

Qualifications

• Age: 21 or over
• Education: High School Diploma or equivalent
• Government-Issued Photo ID
• Schedule: Flexible, including evenings, weekends, and holidays

Benefits

• Employee discount
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• 401k enrollment
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

Company Culture

• Our Vision – pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids
• Our Mission – build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement
• Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

Equal Opportunity Employer

We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.