Part-Time Retail Sales Associate

Schedule Requirements

Varying shifts including both opening and closing, weekdays and weekends, max of 30 hours weekly

Compensation

While our range is $16.52 to $21.17, we bring in all of our retail sales associates at $17.50 an hour.

Worksite Location

160 Washington St, Brookline, MA 02445

Additional Information

This is a hybrid role meaning the Retail Sales Associate will be working in store as well as conducting deliveries. This requires a valid MA state driver's license and a clear Motor Vehicle Record. Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.

Job Summary

As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

What You Will Be Doing

• Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs and sales to inform customers effectively
• Customer Service: Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Pack pre-orders efficiently and accurately for reserve ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery
• Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Aid with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Experience and Skills

• Required: Age 21 or over (Industry Requirement), High School Diploma or equivalent (Industry Requirement), Valid Government-Issued Photo ID (Industry Requirement), Flexible schedule, including evenings, weekends, and holidays, 1 year of experience in retail or a related customer service role, Proficiency in operating POS systems and handling transactions, Strong communication and organizational skills, Ability to manage multiple tasks and resolve issues promptly
• Preferred: Experience in the Cannabis industry, Familiarity with inventory management systems, Ability to speak another language to assist guests

Physical Requirements

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
• NETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY: Must be able to remain in a seated position inside the vehicle for extended periods
• Occasionally lift heavy items to load (50 or more lbs.) onto vehicle
• Comfortable working in a fast-paced retail environment
• Ability to bend in repetitive motion

Equal Opportunity Employer

We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. NETA Pay Range $16.52—$21.17 USD