Part-Time Retail Sales Associate

About the role

As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

Responsibilities

• Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs to inform customers effectively
• Customer Service: Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high-quality customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA-compliant paperwork
• Pack pre-orders efficiently and accurately for reserve-ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring the validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery
• Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Aid with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Requirements

• Experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

Skills

• Self-motivation
• Flexibility with schedule, including evenings, weekends, and holidays
• Ability to assist with lifting stock and materials
• Fast-paced and adaptable work style
• Positive attitude and collaborative spirit
• Problem-solving and creative thinking skills

Benefits

Employee discount
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
401(k) enrollment
Pet Insurance
Tuition Reimbursement Programs
Consistent, reliable benefits; full medical / vision / dental (full-time only)

Pay

Salary range based on experience and qualifications

Schedule

Variable schedule to include evenings, weekends, and holidays