Part-Time Retail Sales Associate
What You'll Do
- Deliver Exceptional Guest Experiences
- Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs
- Build trust through thoughtful questions, product knowledge, and genuine connection
- Drive Sales & Support Store Operations
- Aid in sales and conversion by helping guests make confident purchasing decisions
- Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor
- Follow safety, security, and loss prevention practices
- Be Part of a Collaborative Team
- Work closely with teammates to create a supportive, welcoming environment
- Participate in training to stay current on products, fit, and service expectations
- Live the Brand & Sustainability Mission
- Represent Fjällräven's values in every interaction
- Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise
- Participate in local events and community activations when possible
- You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices
- You're dependable, curious, and comfortable in a guest-facing environment
- You bring enthusiasm, empathy, and a team-first mindset
- You bring:
- Strong verbal and interpersonal communication skills
- A track record of providing thoughtful, people-centered customer service
- Passion for sustainability and the outdoors
- Reliability and a proactive approach to work
- Willingness to learn point-of-sale systems and retail operations
- (Preferred but not required)
- Previous experience in retail, customer service, or a fast-paced guest-facing role
- 401(k) with employer match
- Paid time off
- Product discounts and access to Fjällräven outdoor events
- A commitment to sustainability, quality products, and responsible business practices
What Makes You a Great Fit
What We Offer
About Us
Fjällräven was founded in Sweden in 1960 by Åke Nordin. The company's products are now sold in over 70 countries and include outdoor clothing and accessories for men and women, backpacks, tents, and sleeping bags. Fjällräven aims to inspire more people to walk with nature through high-quality products and meaningful experiences.
Fjällräven hosts two popular outdoor events, Fjällräven Classic and Fjällräven Polar, which attract thousands of participants each year. Fjällräven is part of Fenix Outdoor AB.
About Fjällräven North America
In 1960, Åke Nordin founded Fjällräven in his basement in the town of Örnsköldsvik in northern Sweden. Today, the company's timeless, functional, and durable outdoor equipment enjoys a global presence and can be found in over 70 countries.
Fjällräven's product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. As a company, Fjällräven makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life.