Part-Time Retail Sales Associate

About the role

Deliver Exceptional Guest Experiences
Drive Sales & Support Store Operations
Be Part of a Collaborative Team
Live the Brand & Sustainability Mission

Responsibilities

• Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs
• Build trust through thoughtful questions, product knowledge, and genuine connection
• Support sales and conversion by helping guests make confident purchasing decisions
• Aid with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor
• Follow safety, security, and loss prevention practices
• Work closely with teammates to create a supportive, welcoming environment
• Participate in training to stay current on products, fit, and service expectations
• Represent Fjällräven's values in every interaction
• Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise
• Participate in local events and community activations when possible

Requirements

• You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices
• You're dependable, curious, and comfortable in a guest-facing environment
• You bring enthusiasm, empathy, and a team-first mindset
• You Bring Strong verbal and interpersonal communication skills
• You have a track record of providing thoughtful, people-centered customer service
• You have passion for sustainability and the outdoors
• You are reliable and have a proactive approach to work
• You are willing to learn point-of-sale systems and retail operations
• You are enthusiastic about working in a collaborative, values-driven team

Qualifications

• Preferred (but Not Required): Previous experience in retail, customer service, or a fast-paced guest-facing role

Skills

• Strong verbal and interpersonal communication skills
• Track record of providing thoughtful, people-centered customer service
• Passion for sustainability and the outdoors
• Reliability and a proactive approach to work
• Willingness to learn point-of-sale systems and retail operations
• Enthusiasm for working in a collaborative, values-driven team

Benefits

Click here to learn more about Fjällräven benefits, including 401(k) with employer match, Paid time off, Product discounts and access to Fjällräven outdoor events, A commitment to sustainability, quality products, and responsible business practices.

Pay

$16.82-$21.00 per hour (dependent on experience)

Schedule

Part-Time