Part-Time Retail Customer Host Associate - Archer Store

This position will be posted through Thursday, August 6th, 2026. Part-time positions are available; availability to work evenings and weekends is required.

About the role

The Associate I, Retail Customer Host provides a welcoming first impression by greeting customers as they enter the store and thanking them as they exit. This role involves direct customer interaction, receipt checking as a loss prevention measure, and ensuring a positive shopping experience. The Associate is responsible for identifying discrepancies, communicating with customers and management to resolve issues, and maintaining a safe, welcoming environment.

Responsibilities

• Greet customers with a warm smile and genuine welcome, providing store information, answering questions, offering shopping carts or baskets, and directing customers to specific areas.
• Manage customer flow during busy times and share relevant store information, such as item locations, discounts, and upcoming events.
• Thank customers sincerely for shopping and check receipts to verify purchases upon exit. Refer unvalidated merchandise to point-of-sale (POS) for additional customer service.
• Politely ask customers without valid receipts to return to the store for processing through POS.
• File appropriate reports with the Risk department.
• Use handheld scanners and devices to monitor transactions and report incidents via Think Risk.
• Maintain keen observation to monitor people and identify suspicious behavior while remaining calm.
• Follow all retail center policies, safety processes, and procedures to ensure a safe working environment for employees and customers.
• Perform additional duties as required, which may extend beyond the listed tasks.

Requirements

• High School diploma or equivalent preferred.
• Prior retail store door attendant experience is a plus.
• Attention to detail and ability to make decisions.
• Proficiency in using basic technologies, including computer programs (Microsoft, Think Risk), phones, and scanners.
• Strong communication skills and ability to take initiative in various situations.
• Ability to communicate effectively in English (bilingual skills are a plus).
• Capacity to interact with diverse individuals and build rapport.
• Excellent customer service skills, positive attitude, and approachable demeanor.
• Ability to handle customer inquiries and concerns calmly and professionally.
• Willingness to work a varied schedule, including weekends, evenings, holidays, and occasional overtime.
• Ability to stand for extended periods, especially in busy environments.

Physical Requirements

• Lifting: Occasionally lift up to 45 lbs (heavy) and 15-44 lbs (moderate); frequently lift up to 14 lbs (light).
• Carrying: Occasionally carry up to 45 lbs (heavy) and 15-44 lbs (moderate); frequently carry up to 14 lbs (light).
• Pushing/Pulling: Occasionally.
• Reaching: Occasionally above shoulder, at shoulder, and below shoulder.
• Twisting/Bending: Occasionally.
• Kneeling/Crawling/Squatting: Occasionally.
• Climbing: Occasionally use stairs; never use ladders.
• Hearing: Continuously.
• Vision: Continuously for close, distant, depth perception, and color vision.
• Hands/Fingers: Continuously for simple grasping, fine manipulation, and repetitive movements.
• Walking/Standing: Continuously.
• Sitting: Never.
• Speaking: Continuously.

Pay

$19.29 per hour.

Benefits

• Daily Pay: Work today, get paid today through DailyPay, a voluntary benefit offering access to pay on your own schedule.
• Paid holidays, sick leave, jury duty, and bereavement leave for part-time employees in Retail and Sales/Operations.
• Retirement plan with pre-tax or post-tax (Roth) contribution options (must be 18 years of age to participate).
• Eligibility for Public Service Loan Forgiveness Program (PSLF).