Part-Time Retail Associate- Jefferson Centre Way

About the role

The Retail Associate assists the store management team in achieving operational goals by performing various roles such as Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

Responsibilities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs and directs higher-level questions to associates or managers. Maintains cleanliness of the sales floor.
• Textiles or Wares Producer: Sorts product to identify quality and value, properly bars, tags, and hangs textiles or wares. Produces 100 items per hour for wares/85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating daily production tracking sheet. Uses a pallet jack and conveyor belt.
• Donation Door Attendant: Accepts donations, maintains a clean and clear donation door, quickly and accurately sorts products, and distributes them to appropriate areas. Loads and unloads trucks as needed and uses heavy equipment.
• eCommerce Producer: Develops an eye for identifying and securing items of value for ClickGoodwill. Stays informed of market value through eBay and other Internet shopping sites, properly tags, itemizes, and secures items in totes for ClickGoodwill. Packs curated products onto pallets and ships totes to meet the store budget.
• e-Books Producer: Scans books received by the store, decides what to send to ClickGoodwill or display at the store location, prints inventory sheets, and packs, seals, and ships totes for ClickGoodwill. Manages a clean, organized, in-store sales-effective display.
• Rack and Cart Runner: Checks each rack/cart to ensure quality and value, merchandises, sizes, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

• Customer Focus: Ability to see, comprehend, and relate with customers impartially, building and maintaining customer satisfaction with products and services offered by the organization, providing excellent service to internal and external customers.
• Teamwork: Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Ethical: Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adhering to Goodwill’s values.
• Attention to Detail: Attends to details and pursues quality in accomplishing tasks, including safety awareness.
• Time Management: Manages one's own time and the time of others effectively.

Preferred Competencies

• Technical Knowledge: Familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Mental Aptitude: Develops and applies mathematical thinking in solving a range of problems in everyday situations.
• Critical Thinking: Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Hard to Very Hard Physical Work: Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.

Benefits

Goodwill offers a competitive package of benefits even for part-time employment that includes: Corporate wellness program, health coaching, wellness discounts, discount programs for phone carriers, 20% discount off Goodwill retail stores, financial education programs, and daily pay options available.

Mission and Values

Click here for more information on Goodwill of Central and Southern Indiana’s mission and values.