Part-Time Retail Associate - Grant Line Rd.

About the role

The Retail Associate assists the store management team in achieving operational goals by performing various roles within the retail location, including Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, and e-Books Producer. The position requires a combination of cashiering, sorting, donation processing, and e-commerce duties.

Responsibilities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides information about Goodwill programs and directs higher-level questions to associates or managers. Maintains cleanliness of the sales floor.
• Textiles or Wares Producer: Sorts product to identify quality and value, properly barbs, tags, and hangs textiles or wares. Produces 100 items per hour for wares/85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating daily production tracking sheet. Uses a pallet jack and conveyor belt.
• Donation Door Attendant: Accepts donations from customers, maintains a clean and clear donation door, sorts products, and distributes them to appropriate areas. Loads and unloads trucks as needed and uses heavy equipment like a pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Develops an eye for identifying and securing items of value for ClickGoodwill. Stays informed of market value through eBay and other sites, properly tags, itemizes, and secures items in totes for ClickGoodwill. Packs and ships totes to meet the store budget.
• e-Books Producer: Scans books received by the store, decides what to send to ClickGoodwill or display at the store location, prints inventory sheets, and packs, seals, and ships totes. Manages a clean, organized, in-store sales-effective display.
• Rack and Cart Runner: Checks each rack/cart to ensure quality and value, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Requirements

• Customer Focus: Ability to see, comprehend, and relate with customers impartially, building and maintaining customer satisfaction.
• Teamwork: Works well with others and contributes to team or project outputs.
• Ethical: Adheres to procedures and protocols, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail: Attends to details and pursues quality in tasks, including safety awareness.
• Time Management: Manages time and the time of others effectively.

Preferred Competencies

• Technical Knowledge: Familiarity with computers and relevant software.
• Communication Skills: Effective oral, written, visual, and non-verbal communication, and listening skills.
• Mental Aptitude: Develops and applies mathematical thinking to solve problems.
• Critical Thinking: Uses judgment and reasoning to identify strengths and weaknesses of solutions.

Other Requirements

• Reasonable accommodations may be made for people with disabilities to perform essential job functions.
• Physical Work: Able to spend time sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Lifts up to 50 pounds. Manages frequent exposure to moderate noise and temperature variations.

Benefits

Goodwill offers a competitive package of benefits for part-time employment, including:

• Corporate wellness program with Employee Assistance Program (EAP), health coaching, and wellness discounts.
• Discount programs for phone carriers and 20% discount off Goodwill retail stores.
• Financial education programs, including credit union membership and online workshops.
• Daily pay options available.

Pay

$11/hr

Schedule

Part-time hourly rate