Part Time Receptionist up to 25 HRS

About Us

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. The Lash Lounge is a world-class destination for semi-permanent eyelash extensions, offering services such as eyelash extensions, refills, threading, and more. When guests visit, they enter a retreat designed to rejuvenate from the inside out, so they can step out and face the world with confidence.

About the Role

We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly and weekly goals, providing excellent customer experience, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and adding upgrade services. We seek someone with a strong work ethic, punctuality, and a track record of outstanding attendance.

Responsibilities

• Increase membership sales and retail sales.
• Meet weekly and monthly salon goals.
• Maintain professional phone etiquette.
• Greet and assist guests with check-in and check-out.
• Sell memberships, packages, and retail products.
• Answer phones, book appointments, and manage the front desk.
• Create and post engaging content on social media.
• Help promote specials, events, and services online.
• Support the team in delivering excellent customer service.
• Call leads and provide service information.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Maintain a clean and inviting environment.
• Assist with promotional events at the salon or outside to help market the salon and build the brand.

Requirements

• 2+ years of customer service or retail sales experience.
• 1+ years of front desk experience.
• Strong attention to detail.
• Strong computer and phone skills.
• Proficiency with Microsoft Word and Excel.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and evenings.
• Strong customer service skills and the ability to work professionally with the public.

Experience with MindBody Software is a plus.

Benefits

• Hourly wage plus commissions on sales.
• Promotion opportunities.
• Free lash extensions and all other salon services.
• Discounts on retail products.
• Positive work culture.
• Company parties.
• Employee discounts.
• Training and development opportunities.
• Opportunity for advancement.
• Flexible schedule.

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll receive both intensive theory-based and hands-on education to further your professional career.

Pay

$16.00 - $20.00 per hour.

Schedule

Position starts full-time for one month, then transitions to part-time. Part-time schedule includes every weekend plus one weekday from 1:00 PM to 8:00 PM, up to 25 hours per week.