Part-Time Receptionist (2pm-8pm)

About The Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence. Our Chapman BMW on Camelback team in Phoenix is currently seeking a Part-Time Front Desk Receptionist to join our dealership.

Responsibilities

• Greet and assist customers in person and over the phone with professionalism and courtesy
• Answer incoming calls and route them to the appropriate department or team member
• Schedule service appointments and assist with customer inquiries
• Make outbound calls to schedule service for recalls, declined services, and overdue appointments
• Support customer satisfaction goals by maintaining a positive and helpful attitude
• Aid in managing loaner vehicle fleet coordination
• Complete basic administrative tasks such as filing repair orders and clerical support

Qualifications

• Previous experience in a receptionist or customer service role preferred
• Strong interpersonal and communication skills (both in person and over the phone)
• Basic computer skills and ability to learn dealership systems
• Strong time management skills with the ability to multitask effectively
• Customer-focused mindset with a professional and friendly attitude
• Must be able to pass a background check and pre-employment drug screening

Pay & Benefits

• Compensation: $17/hour
• Benefits: Medical, dental, and vision insurance, 401(k) with company contributions, life insurance, paid time off and holidays, access to onsite nurse practitioners and wellness support

How To Apply

Qualified candidates will be contacted regarding next steps. Submit your application for consideration.