Part-Time Reception WellFit

Key Responsibilities

• Answer and manage incoming phone calls, directing inquiries appropriately
• Greet members and guests in a warm, professional manner
• Assist members with class sign-ups, cancellations, and scheduling using ForeTees
• Affiliate Spa locker assignments, distribute and collect lockers keys and provide guests with an overview of locker process
• Maintain front desk hospitality standards, including towel availability and cleanliness
• Set up, monitor and restock water and coffee stations

Billing, Reporting and Tracking

• Complete and reconcile daily billing for Training, Reformer, Physio and Spa
• Affiliate Assist with additional operational and performance reporting as needed

Scheduling & System Management

• Update in-center TV displays with current class schedules and information

Qualifications & Skills

• Previous reception or front desk experience preferred (fitness, spa or hospitality environment a plus)
• Strong customer service and interpersonal skills
• Excellent organizational and time management abilities
• Proficient in Microsoft office and excel, experience with scheduling software a plus
• Able to multitask and thrive in a fast-paced environment
• Professional demeanor with strong attention to detail
• Reliable, punctual and team oriented

Physical Demands

• Ability to lift up to 50 lbs.
• Work environment Indoor environment with heating and cooling controls

Pay Range

$18 per hour

Schedule

Part time position up to 29 hours (8a-2p) Tuesday - Friday & Saturday (8a-1p)