Part-Time Personal Banker

About the role

The ideal candidate will be available to work three days per week from 8am to 5pm and rotating Saturdays from 9am to 12pm.

Responsibilities

• Deliver friendly, professional customer service while maintaining confidentiality.
• Process deposits, withdrawals, payments, and check cashing transactions.
• Open new accounts and assist with account setup.
• Support customers with online banking, fraud inquiries, and account updates.
• Resolve customer concerns efficiently and accurately.
• Promote and recommend bank products and services to meet customer needs.
• Build strong customer relationships and contribute to an exceptional banking experience.

Qualifications

• 1-3 years of face-to-face customer service experience, preferably in banking or financial services.
• Associate degree in Business or a related field preferred.
• Dependable with the ability to work scheduled Saturdays on a rotating basis.
• Strong communication and relationship-building skills.
• Able to identify customer financial needs and provide appropriate solutions.
• Comfortable interacting with customers in person and over the phone.
• Proficiency with technology, including Microsoft Office, online banking platforms, and mobile applications.
• Strong attention to detail, organization, and accuracy.
• Able to work effectively in a team environment.

Benefits

• 401(k) Plan - Employer matching available.
• Discretionary Profit Sharing Plan.
• Discretionary Bonus Plan.
• Paid Time Off (Holidays, sick time, personal time, and vacation).
• 8 hours of paid time volunteer with a charity of their choice.

Schedule

• Three days per week from 8am to 5pm.
• Rotating Saturdays from 9am to 12pm.

Pay

• Details not specified.

Benefits

• 401(k) Plan - Employer matching available.
• Discretionary Profit Sharing Plan.
• Discretionary Bonus Plan.
• Paid Time Off (Holidays, sick time, personal time, and vacation).
• 8 hours of paid time volunteer with a charity of their choice.