Part-time Patient Service Representative

POSITION SUMMARY

We are seeking a Part-Time Patient Services Representative (PSR) to support our Oak Brook location. This role is responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

DUTIES AND RESPONSIBILITIES

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
• Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
• Other tasks, as assigned

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

SCHEDULING

• Monday: 8:00a - 5:30p
• Tuesday: 8:00a- 5:30p
• Wednesday: 8:00a-12:30p

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS

• This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee.
• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
• Specific vision abilities required by this job include close vision, distance vision and depth perception
• Must be able to lift/carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

• Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources.