Part-Time OPS Staff Assistant-43350013

About the role

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for the PUBLIC ASSISTANCE FRAUD. This advertisement is for a PART TIME OPS STAFF ASSISTANT position which is a NON-SWORN position.

Responsibilities

• Aid supervisor with collecting and printing documentation used during the screening process.
• Aid supervisor with preparation of final reports to be submitted to appropriate adjudicating authority.
• Aid supervisor with the review of CCIS to determine if SAO or Court Action is available to update SAO information. Add appropriate documentation to the case management system.
• Aid supervisor with the review of DCF data systems to determine if Final Orders are available to update ADH information.
• Review, date stamp, and distribute all incoming mail. Ensure time restrictive correspondence is handled appropriately during supervisor's absence.
• Maintain inventory of required supplies and request replenishment.
• Aid supervisor with maintaining a file room. Prepare, monitor, and maintain files of correspondence, administrative forms, and investigative files ensuring accuracy of records.
• Aid supervisor with in-house record disposition process.
• Maintain and submit monthly vehicle and postage logs. Assist with the input of travel and vehicle data.
• Answer telephones, screen and direct incoming calls and take messages in accordance with Department policies and procedures.
• Receive visitors, maintain visitor control, and initiate proper action pertaining to visitor requests.
• Operate, maintain, and utilize office machines and equipment in a safe and operationally efficient manner as prescribed by on-the-job training and manufacturer’s recommended guidelines.
• Utilize all Department approved computer software, including, but not limited to Microsoft Word, Excel, and Access.
• Perform other duties as required.

Requirements

• High School Diploma or its equivalent.
• Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.).
• Experience in applying communication principles and techniques in academic or professional settings.
• Valid Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment.

Preferences

• A degree from an accredited college or university.
• Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency.
• Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission.