Part Time Operations Team Member

About the role

Reports to the Glass City Center Operations Team Leader and/or Operations Manager. This position performs a variety of event‑related setups, services, and strike tasks. Duties include facility housekeeping and cleaning as required, assistance with projects throughout the building, and snow removal during winter months.

Responsibilities

• Set up and tear down event equipment, tables, chairs, staging, risers, telescopic seating units, dance floors, outside tents, airwalls, etc., under moderate supervision.
• Deliver all aspects of show and event service to clients, including waste collection and removal.
• Assist clients with loading and unloading show and exhibit material and address client questions and concerns.
• Maintain and clean various areas as directed, including carpet extraction, floor stripping and sealing, window cleaning, and general housekeeping.
• Report major maintenance items and safety concerns to management.
• Clean, maintain, and properly store all event equipment, supplies, furniture, and motorized equipment.
• Operate motorized equipment such as forklifts, floor scrubbers, and snow‑removal equipment.
• Assist with snow removal and other outdoor grounds‑maintenance projects as directed.
• Represent the facility by communicating building policies to clients regarding set‑up, move‑in/out, and overall facility rules.
• Perform other event‑related duties as needed, directed, or required.

Professional Standards

• Reliability
• Professionalism
• Teamwork
• Attention to detail
• Commitment to providing a clean, safe, and welcoming environment for every client, event, and guest.

Qualifications

• One year of experience in event service‑related work.
• Good knowledge of cleaning techniques and housekeeping skills.
• High school diploma or equivalent.
• Ability to verbally communicate with the public, clients, and management; written communication and basic computer skills.
• Ability to read CAD drawings, other working drawings, event checklists, and blueprints.
• Physical ability to lift up to 75 lb, operate a Genie lift to heights of 36 ft, and work from step ladders, extension ladders, and scaffolding.

Work Environment

• Availability for morning, afternoon, evening, weekend, overnight, and holiday shifts as needed.
• Mandatory overtime and short‑turnaround deadlines.
• Work both indoors and outdoors at the Glass City Center property.
• Requirement to be well‑groomed and wear full uniform in accordance with facility policy.