Part time, Operations Processor/Cash Vault

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise-wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners.

Responsibilities

• Perform functions related to payment transactions or claim processing, data entry, archiving, researching, troubleshooting, and vendor/client interaction
• May have direct contact with 3rd party vendors and/or external customers
• Research exceptions and escalate issues to management as appropriate
• May recommend and implement developed processing improvements within production
• Certain positions require the ability to move trays and carts of work, stand or sit for extended periods of time, and perform repetitive motions

Requirements

• High school diploma or equivalent
• Two to four years or more of operations services related work experience

Skills

• Knowledge of products, services, terminology, procedures, and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high-quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise-wide
• Ability to identify, analyze, and resolve exceptions through data interpretation
• Strong PC skills
• Good verbal and written communication skills
• Physical requirements may include lifting trays of work, pushing carts of work, standing or sitting for extended periods, and repetitive motions

Schedule

Part-time, 3 days per week: Wednesday, Thursday, and Friday, 8:00 AM – 5:00 PM.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

Pay range: $20.00 - $25.77 per hour.