Part-Time Office Secretary / Office Operations Associate (Mornings) | Elementary School | BTWA ES

About the role

Booker T. Washington Academy (BTWA) in New Haven, CT, serves K–4 scholars at its Elementary campus and grades 5–8 at its Middle School campus. Founded in 2014 around Booker T. Washington’s credo—“Excellence is doing common things in uncommon ways”—BTWA balances a rigorous academic program with the cultivation of morals, character, self-discipline, responsibility for one’s actions, lifestyle, work ethic, and educational uplift. Scholars develop proficiency in reading, writing, critical thinking, discussion, and problem-solving to meet college and career goals, while embracing and demonstrating the morals, character, self-discipline, and work ethic to be leaders in life and community.

Key Responsibilities

• Provide warm, professional, and values-aligned frontline service to families, students, staff, and visitors.
• Welcome and direct visitors; manage phone calls, messages, and inquiries with clarity and care.
• Maintain a well-organized, welcoming front office environment that reflects BTWA’s culture of excellence.
• Support the Operations Manager and Principal with scheduling, meeting coordination, and daily administrative needs.
• Draft and distribute clear, accessible communications to families and staff; support translation needs when applicable.
• Prepare agendas, meeting materials, and notes as requested.
• Maintain accurate student records and files (PowerSchool and paper files), ensuring confidentiality and compliance.
• Support daily attendance monitoring, including outreach calls to families.
• Aid with enrollment documentation, registration tasks, and other student data needs.
• Manage supply requests and maintain inventory of office materials.
• Care for basic office equipment maintenance and handle incoming mail and packages.
• Support school-wide logistics, events, and routines as needed.
• Model professionalism, service orientation, and problem-solving in all interactions.
• Anticipate needs, identify inefficiencies, and contribute to a smooth, predictable school environment.
• Uphold BTWA’s mission, values, and commitment to educational equity in daily work.

Qualifications

• High school diploma or higher.
• At least 2–3 years of experience in administrative support, office operations, or customer service.
• Strong organizational skills and ability to manage multiple tasks with accuracy and follow-through.
• Proficiency with Microsoft Office Suite, Google Workspace, and comfort learning new systems (e.g., PowerSchool).
• Excellent communication skills and a warm, professional presence.
• Ability to work independently, exercise discretion, and maintain confidentiality.
• Flexibility, reliability, and comfort interacting with diverse personalities and stakeholders.

Compensation and Benefits

The hourly rate for the Part-Time Secretary / Office Operations Associate position is $18.00 to $20.00 per hour, commensurate with experience and aligned to our organizational compensation scale. Final compensation may be adjusted based on relevant experience and qualifications.

In addition to competitive compensation, Elevate offers a range of comprehensive benefits packages to all regular, full-time employees at a competitive value.