Part-Time Office Associate

Levin Furniture & Mattress is a family-owned company with a history of caring for our employees, customers, and community. Join our team in North Canton, OH — working here feels like home.

Pay

$16/hr

Benefits

• Paid training with a blended approach
• Growth opportunities — Levin’s loves to promote from within
• Dental and vision insurance
• 401K retirement plan
• Paid time off (PTO)
• Generous employee discount
• Friendly, supportive work environment

Responsibilities

• Perform all customer service and clerical support duties, including answering phones, managing counter inquiries, processing payments, and resolving customer complaints or questions
• Ensure productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable
• Provide clerical support for all sales and store associates and maintain accurate files
• Accurately enter sales transactions and order information into computer systems
• Verify order information for accuracy and correct discrepancies
• Complete documentation efficiently and process information regarding cash balances, deliveries, sales orders, and account balances in compliance with corporate guidelines
• Complete and process credit applications, payments, and financing paperwork
• Communicate professionally and promptly with internal and external personnel
• Perform other duties as assigned or needed

Requirements

• Flexibility and availability to work retail hours, including days, evenings, weekends, holidays, and special events
• Excellent verbal, written, and listening communication skills
• Outstanding customer service skills
• Previous customer service, clerical, office, or administrative experience is highly preferred
• Retail and/or service industry experience is a plus
• Detail-oriented with strong organizational and interpersonal skills
• Proficiency with computer-based systems and technologies (e.g., Windows, Microsoft Office, POS systems, digital/mobile devices)
• Ability to meet all physical demands of the position

Qualifications

High school diploma and/or GED equivalent or above.