Part-Time Night Audit- Fairfield Inn San Bernardino

Position Summary

Fairfield Inn by Marriott is seeking a dependable, customer-focused Night Auditor to provide exceptional guest service during overnight hours. Responsibilities include greeting guests, answering phone calls, coordinating guest issues, performing accounting tasks, and maintaining a clean lobby.

Responsibilities

• Greeting guests upon arrival, checking them in, and providing information for their stay.
• Responding professionally to guests' inquiries and providing timely services.
• Answering the telephone and emails promptly and courteously.
• Coordinating solutions for guests' room issues and ensuring items are shared with the appropriate departments.
• Performing hotel accounting functions such as reconciling transactions, reviewing reports, and billing guest accounts.
• Communicating with the management team and department heads about any issues or deficiencies.
• Keeping the hotel lobby area inviting and clean by vacuuming, dusting, setting up supplies, and other duties.
• Navigating hotel systems and following emergency procedures, running reports, and distributing them as needed.
• Helping set up the breakfast area and ensuring it is ready for morning operations.
• Completing and distributing required audit processes and reports.
• Serving as the Manager on Duty for the overnight shift.
• Contacting hotel leadership for operational matters requiring additional insight and authority.
• Following and processing proper cash/check/credit card/AR control procedures, using proper guidelines and security.
• Verifying and balancing F&B Micros, adjusting or correcting accounts as needed.
• Maintaining responsibility and proper security over cash and deposits at all times.
• Helping set up the breakfast area and ensuring morning readiness.
• Completing all other tasks and assignments requested by the manager.

Essential Skills And Experience

• Prior hotel front desk or night audit experience preferred (Marriott brand experience is a plus!)
• Enjoy working in a guest service-oriented environment.
• Excellent communication and multitasking skills.
• Strong attention to detail and ability to work independently.
• Experience with similar Property Management Systems (PMS) is a plus.
• Able to accurately follow instructions, both verbally and written.
• Self-starter, showing initiative and anticipating guest and operational needs.
• Able to multi-task in a fast-paced environment.

What We Offer

• Employee discounts at Marriott hotels.
• Supportive team environment.
• Opportunities for training and career growth within the Marriott family.

Additional Details

This position may require working weekends, holidays, or variable shifts based on business needs. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.