Part Time - MP Graduate Publishing Associate

About the role

Under routine supervision, this position is responsible for the customer service of formatting and print reproduction of graduate theses and doctoral dissertations for Montezuma Publishing, a division of Aztec Shops, Ltd., at San Diego State University (SDSU). It includes preparing and formatting documents, order-taking, printing, and maintaining quality control standards.

Responsibilities

• Receives and inputs orders from customers for formatting, review, and processing and communicates with customers regarding the status of orders.
• Prepares materials for reproduction and binding following established standards and procedures.
• Formats graduate theses and doctoral dissertations according to San Diego State University (SDSU) and San Jose State University (SJSU) department standards using appropriate software programs.
• Adheres to all deadlines established by the SDSU and SJSU College of Graduate Studies to ensure the timely graduation of graduate and doctoral students.
• Verifies quality and quantity of products and arranges pickup and delivery of products to customers, departments, library, and ProQuest.
• Develops and maintains working relationships with customers, coworkers, vendors, faculty, staff, and university personnel.
• Ensures compliance with all company policies and federal, state, and local laws/regulations including employment, safety, and health.
• Performs other duties as assigned.

Requirements

• Minimum requirement is a High School Diploma or General Education Development (GED) degree; equivalent is required.
• Some college preferred.
• Related experience and/or training or any equivalent combination of education and experience may be substituted.
• Must be detail-oriented with the ability to multitask and work independently.
• Must be computer literate with demonstrated skill in digital technology (e.g., Adobe Acrobat, digital file manipulation, electronic file transfer) and knowledge of Microsoft Office products; able to use new software and equipment.
• Strong communication, interpersonal, and organizational skills are required.

Qualifications

• Language Skills: Must be able to read, write, and understand English. Requires the ability to follow verbal and written instructions, guidelines, and objectives. Requires the ability to read, comprehend, analyze, and interpret general business information and policy manuals. Requires the ability to write reports and communicate effectively using telephonic, written, and electronic means. Requires the ability to present information effectively one-on-one and in small group situations to customers, management, and employees.
• Mathematical Skills: Must be able to perform basic math functions: add, subtract, multiply, and divide.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions delivered in oral or written form.
• Manual Dexterity: Must be able to utilize a computer and use a variety of office machines and equipment.
• Physical Communication: Must have the ability to talk/express and/or exchange ideas and hear/perceive sounds.
• Physical Demands: Must be able to operate office equipment such as computers, copy machines, and fax machines. Frequently required to sit; handle objects; key data or papers and books. May occasionally stand and/or walk/move. Must be able to move, lift, or carry heavy objects or materials up to 20 pounds.

Working Conditions

Work is regularly performed in a traditional office setting with occasional site visits to the SDSU Graduate Division offices. The noise level in the work environment is moderate.