Part Time Meta Lab Retail Experience Expert

About the role

Join our Meta Lab Retail team at the American Dream Mall as we bring Meta AI glasses and wearables, along with Meta Quest mixed-reality products, to life! As a Meta Experience Expert, you will deliver a best-in-class, white-glove experience through immersive, hands-on demos of cutting-edge wearable and mixed-reality technology. You’ll represent our client’s brand with enthusiasm, educating consumers and turning product demonstrations into meaningful customer acquisitions.

Schedule

• 15–20 hours per week
• Night and weekend availability required
• Must have availability for on- and off-site events, including occasional shifts outside of regular store hours

Pay

USD $24.00 per hour

Responsibilities

• Become the go-to product expert: build a deep understanding of wearable and mixed-reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer
• Deliver unforgettable demos: create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
• Support seamless purchases: guide customers through transactions using the client’s Point of Sale (POS) system to ensure a smooth, efficient buying experience
• Drive results: consistently meet or exceed sales goals and key performance indicators; when targets fall short, partner with the Retail Manager to build action plans that get results
• Keep the experience running smoothly: execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
• Bring positive team energy: arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment
• Be adaptable: perform additional duties as needed to support store operations and deliver exceptional customer experience

Requirements

• High School Diploma or equivalent
• 2+ years of customer-facing experience in premium retail
• Proven experience in presentation, public speaking, and/or storytelling
• Exemplary interpersonal communication, soft skills, written, verbal, and on-camera
• Ability to leverage advanced customer service and industry-related experience to engage with consumers
• Results- and detail-oriented
• Extremely tech-savvy and passionate about technology
• Ability to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn
• Strong problem-solving and conflict resolution skills
• Ability to work well in a team environment
• Reliable transportation to get to and from work on time
• Flexible availability including nights & weekends

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Engaging with customers while talking, standing, walking, and conducting demos of the client’s product, which includes repetitive use of hands, arms, legs, and grasping
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

Benefits

• Weekly pay schedule and early wage access – get paid when you need it
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out-of-market travel pay (drive time, mileage, per diem, hotel)
• State-mandated sick time
• Referral bonus opportunities
• 401(k) after 12 months of employment
• Opportunity to work with a growing company that rewards and promotes its associates
• A variety of part-time and full-time roles across the business that can lead to consistent income