Part Time Merchandise Specialist

About the role

We are recruiting for part-time, game night staff for the Orlando Magic, Osceola Magic, and Orlando Solar Bears. Whether you are a college student, a teacher with a flexible schedule, someone looking to re-enter the workforce, or someone just looking for additional income, our part-time, event roles could be perfect for you.

What Our Part-Time Hiring Process Is Like

While every position is different, our part-time hiring process is typically a two-step process, sometimes more depending on the nature of the role. After you apply, your resume will be reviewed by our hiring manager for that particular role. Those candidates who are selected to move forward will be contacted for onsite interviews the week of August 13th.

Quick Summary About The Part-Time Merchandise Specialist Role

• Provide excellent customer service to all patrons on game nights
• Recognize wants and needs of each customer, to ensure a satisfactory shopping experience
• Up-sell specific products to patrons as directed by retail management
• Maintain superior knowledge of entire product line
• Achieve sales, productivity, and incentive goals
• Aid in maintaining the organization and cleanliness of assigned retail area(s)
• Restock key selling items during the game
• Process credit cards for customer transactions utilizing a Point of Sale (POS) system
• Able to reconcile and appropriately closeout assigned workstation at end of each shift
• Aid customers with using Magic Money within the Orlando Magic App and any technical issues they may have
• Assure protection of company assets while adhering to company loss prevention policies and procedures
• All other duties as assigned

What Is Required For The Role

• High school diploma or equivalent required
• Cash handling and credit card transaction experience required
• Point of Sale (POS) experience required
• 1-2 years of retail experience strongly preferred
• Strong teamwork and team synergy skills strongly preferred
• Bilingual preferred

Physical Requirements

• Able to lift up to 25 lbs
• Able to work 5 to 7 hour shifts while standing