Part Time Mental Health Peer Specialist (MH)

About the role

The role involves managing customer relationships, providing technical support, and implementing new software solutions.

Responsibilities

• Manage customer relationships and resolve issues promptly
• Provide technical support to customers via phone and email
• Implement and train users on new software solutions
• Conduct regular customer satisfaction surveys

Requirements

• Bachelor’s degree in Computer Science or related field
• At least 2 years of experience in IT support or customer service
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with CRM systems
• Knowledge of network troubleshooting
• Ability to work independently and manage multiple tasks

Skills

• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to handle stressful situations professionally

Benefits

• Competitive salary
• Paid vacation and sick leave
• Health insurance options
• Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM

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