Part Time MCRT Triage Dispatcher - Mental Health 396

About the role

A MCRT Triage Dispatcher for mobile crisis response acts as the first point of contact and plays a critical role in triage decision-making for behavioral health emergencies in accordance with established protocols and supervisory guidance. Their primary goal is to screen a caller's situation, determine the level of risk, manage and document in multiple platforms and dispatch a mobile crisis team when screening reflects a team can accept.

Schedule

• Part-Time
• Thursday – Saturday
• 9:00 PM – 7:30 AM

Pay

Expected starting wage range is $26.46 – $32.69. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Requirements

• Bachelor’s degree in behavioral health
• Two (2) years of experience in mental health or substance use services, including at least One (1) year of crisis experience at an inpatient, ACT, CRT, CSU, MCRT or a crisis call center
• Sensitivity to multi-cultural populations and issues
• Firm understanding of mental health conditions, substance use disorders, and community resources
• At least 18 years of age
• CPR, Crisis Prevention Institute (CPI), and BLS certified on date of employment or within 60 days of employment and maintain current certification throughout employment

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Additional requirements

• Valid and current driver’s license
• Personal vehicle insurance with your name listed as a driver
• Willingness to use the company vehicle to drive clients to appointments and groups

Benefits

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps
• Nine Paid Holidays
• Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift)
• Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
• Free CEUs
• Free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance
• 401K
• Employee Stock Ownership Plan