Part-Time Manager

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time opportunity is for you.

About the role

As a Part-Time Store Assistant Manager, you are a sales-driven leader and certified Piercing Specialist. You’ll deliver safe, professional piercing services while driving store performance during key shifts. You’ll lead by example on the sales floor, uphold Claire’s Clinical Piercing Standards, and ensure piercing services are executed with precision, consistency, and care. You’ll reinforce selling behaviors, elevate piercing and retail performance, and support operational excellence while fostering a positive, accountable team environment.

Responsibilities

• Deliver professional ear-piercing services in accordance with Claire’s Clinical Piercing Standards and safety protocols, following all sterilization, hygiene, and infection-prevention procedures.
• Educate guests and guardians through informed consent, eligibility screening, and clear aftercare instructions; maintain certification requirements and complete ongoing piercing skill development training.
• Inspire customers and teammates through confident brand storytelling, delivering friendly, engaging services that build loyalty.
• Drive shift-level piercing and retail conversion, ensuring strong product attachment and consistent service execution across the team.
• Coach associates in real time to improve consultation quality, attachment behaviors, and overall selling effectiveness.
• Support execution of promotions, campaigns, and sales-driving initiatives using product knowledge and trend awareness.
• Consistently meet or exceed all store sales, piercing, and conversion goals.
• Build strong relationships with peers and contribute to a positive, inclusive, and high-energy team culture.
• Reinforce selling standards, service expectations, and brand behaviors; support the coaching and motivation of Sales Associates through real-time feedback.
• Open and close the store, manage cash handling accurately, and maintain visual merchandising standards.
• Support shipment processing, inventory accuracy, and adherence to safety and loss prevention practices.
• Maintain a clean, organized, and visually appealing store that reflects Claire’s brand standards.
• Execute operational tasks and company initiatives as directed by store leadership.

Requirements

• Previous retail experience, with exposure to sales or leadership responsibilities preferred.
• Strong customer service and selling skills; ability to provide feedback and guidance to peers in a supportive way.
• Comfort operating POS systems and handling cash accurately.
• Ability to stand and move throughout the store for extended periods.
• Ability to lift, carry, and move merchandise (up to 25–75 lbs as required).
• Ability to bend, reach, stoop, and use ladders or step stools safely.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must become a certified Claire’s Piercing Specialist and perform piercings in strict accordance with documented clinical, safety, and hygiene standards.
• Demonstrate controlled, standardized piercing technique with precision and adherence to placement, sanitation, and safety protocols, maintaining professional composure with pediatric and first-time guests.
• Strong verbal communication skills and a positive, team-oriented attitude.
• Commitment to upholding brand values, policies, and safety standards.

Qualifications

• Sales-driven mindset with a focus on personal responsibility and ownership of results.
• Customer-centric approach with a passion for providing exceptional service and creating memorable shopping experiences.
• At least one year of retail management experience preferred, with a proven ability to make timely, thoughtful decisions that drive sales and support team success.
• Willingness to become a trained piercing specialist and provide expert guidance to customers, with a commitment to continuous learning and improvement.
• Strong communication and selling skills, with the ability to engage customers, build relationships, and close sales.
• Team-oriented leader who actively builds trust, fosters an inclusive team culture, and collaborates effectively.
• Ability to work independently, make timely decisions, and stay self-motivated and organized.

Benefits

• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.
• Full-time employees are eligible for benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, and HSA.