Part Time Manager

About the role

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. This part-time opportunity is perfect for someone who thrives in a fast-paced retail environment, loves engaging with customers, and is passionate about driving sales.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an Insta-worthy store with eye-catching displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Represent Claire’s by staying updated on the latest fashion and social media trends to help customers find their perfect style and boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• Ability to conduct piercings with patience and empathy, particularly for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and organizing merchandise.
• Strong verbal and written communication skills for effective interaction with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Passion for providing customers with opportunities for self-expression and delivering excellent service.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Self-motivated, organized, and capable of working independently in some stores.
• Passion for fashion and staying up-to-date with the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Qualifications

• Sales-obsessed with a drive to meet and exceed goals.
• Social and digital savvy, with knowledge of current trends and viral content.
• Customer-first mentality, focused on making customers feel confident and empowered.
• At least one year of retail experience, ideally with leadership or sales-driving responsibilities.
• Organized, self-motivated, and always looking for ways to improve.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in a fun, fast-paced, inclusive, and supportive environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue paid sick time at 1 hour for every 30 hours worked).