Part-Time Manager

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you!

Responsibilities

• Drive sales by delivering exceptional customer experiences, upselling accessories, and promoting current offers to boost revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an inviting, well-organized store with eye-catching displays and easy-to-navigate layouts.
• Support the Store Manager by motivating the team, sharing sales strategies, and fostering a positive, high-energy atmosphere.
• Represent Claire’s brand by staying updated on fashion and social media trends, helping customers find their perfect style, and suggesting products to increase sales.
• Oversee daily store operations, including inventory management, cash handling, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand for scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and organizing merchandise.
• Passion for helping customers express themselves and providing excellent service throughout their visit.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and comfortable working independently in some stores.
• Passion for fashion and staying updated on the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

About You

• Sales-Obsessed Energy: You love making sales, hitting goals, and turning browsers into buyers.
• Social & Digital Savvy: You know what’s trending and how to translate that into an amazing customer experience.
• Customer-First Mentality: You enjoy making people feel confident and empowered.
• Retail & Leadership Skills: At least one year of retail experience, ideally with leadership or sales-driving responsibilities.
• Ready to Hustle: You’re organized, self-motivated, and always looking for ways to improve.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue 1 hour of paid sick time for every 30 hours worked).

Claire’s is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities, and will accommodate applicants' needs throughout the recruitment process.