Part-Time Manager

About the role

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. This part-time opportunity is perfect for someone who thrives in a fast-paced retail environment, loves engaging with customers, and is passionate about driving sales.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an inviting and organized store with visually appealing displays, well-stocked inventory, and easy-to-navigate layouts.
• Support the Store Manager by motivating the team, sharing sales strategies, and fostering a positive, high-energy work environment.
• Stay updated on the latest fashion and social media trends to help customers find their perfect style and suggest products that boost sales.
• Oversee daily store operations, including inventory management, cash handling, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments that promote the brand.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand for scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools for merchandising and customer assistance.
• Strong verbal and written communication skills for effective interaction with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Passion for fashion and staying updated on the latest trends to enhance the customer experience.
• Ability to create a curated fashion look with products during your shift.

Qualifications

• Sales-driven with a passion for hitting goals and turning browsers into buyers.
• Social and digital savvy, with knowledge of current trends and how to translate them into customer experiences.
• Customer-first mentality, focused on making customers feel confident and empowered.
• Self-motivated, organized, and ready to hustle, with the ability to work independently when needed.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in an upbeat, inclusive, and supportive environment where your personality shines.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue 1 hour of paid sick time for every 30 hours worked).