Part-Time Library Assistant II Youth Service - South Cobb

About the role

This position will work at the circulation and reference desks, assisting the Youth Services Librarians with programs and outreach. The schedule is 18 hours per week, including nights and weekends, plus an additional 4 hours (1:00–5:00 p.m.) on scheduled Sundays.

Responsibilities

• Provides customer service to library patrons and the public: greets visitors and directs them to areas of the library; provides assistance and information related to library services, fees, procedures, city information, and directions; researches book titles, availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; and assists patrons with the use of various library equipment.
• Returns library books and materials to appropriate shelving areas: shelves or places materials in proper order; reads labels to ensure materials belong to the assigned branch and are arranged correctly; and locates or searches for missing materials as needed.
• Checks library materials in and out: operates the library’s automated circulation system to charge, discharge, and renew books; counts paperbacks checked out; retrieves books from the book drop; inspects materials for damage and withdraws items needing repair; inspects for routing slips prior to shelving; routes books to other locations; sorts and arranges materials on book carts; and separates new books for display.
• Performs general tasks related to library operations, such as sorting and organizing donated materials, moving book carts, maintaining the library’s appearance, cleaning counters, watering plants, or running errands.
• Monitors inventory levels of library supplies and initiates requests for new or replacement materials.
• Answers the telephone: provides information and assistance; takes and relays messages; and directs calls to appropriate personnel.
• Provides computer and reference assistance to patrons: assists in finding required information; instructs patrons in the use of library systems and resources; suggests appropriate internal and external resources; and conducts informal training as needed.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree is required, supplemented by one year of experience in customer service or a related field; or any equivalent combination of education, training, and experience.

Preferred Qualifications

• Enjoy working with children and teens.
• Comfortable assisting patrons with downloading ebooks onto their devices.
• Enjoy assisting the public with online resources and providing computer assistance.

Physical Abilities

• Tasks require the ability to exert light physical effort in sedentary to light work, including lifting, carrying, pushing, or pulling objects and materials of light weight (5–10 pounds).
• Tasks may involve extended periods at a keyboard or workstation.
• Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

Schedule

18 hours per week, including nights and weekends, plus an additional 4 hours (1:00–5:00 p.m.) on scheduled Sundays.