Part-Time Leasing Consultant
Avenue5 Residential · Portland, OR · 3 days ago
Management$20–$22/hrPart-time
About the role
We're seeking a talented leasing consultant to join our team at Avenue5 Residential. This position involves coordinating all aspects of apartment rentals, move-ins, move-outs, and lease renewals. Key responsibilities include interacting with prospective and current residents, generating traffic, qualifying prospects, leasing apartments, preparing lease documentation, and maintaining accurate records.
Responsibilities
- Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident satisfaction.
- Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
- Maintain model apartments in touring condition and orient prospective and current residents to the property.
- Process renewal paperwork and ensure documentation is delivered to current residents on a monthly basis.
- Enter applicable information into the computer to maintain accurate and detailed records of traffic activity.
- Follow up with all prospective residents via phone, mail, or email, converting phone traffic into scheduled appointments.
- Inspect apartments prior to resident move-ins and ensure they are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
- Create and maintain confidential resident files, review move-in paperwork with new residents, and complete weekly leasing reports in an accurate and timely manner.
- Support management by providing clerical support such as answering phone calls, filing, and processing property invoices.
- Absorb and respond to requests from residents promptly and accurately, assisting with resident relations throughout their tenancy.
- Assist with planning and implementing resident activities to increase retention.
- Ensure compliance with company policies, health and safety rules, and local, state, and federal laws.
- Perform other duties as assigned.
Requirements
- High school diploma required.
- One year of previous sales experience preferred.
- One year of previous residential leasing experience preferred.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Prior experience in Yardi Voyager or another equivalent system preferred.
- Basic knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
- Sensitivity to confidential matters.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Valid driver's license, clean driving record, and current auto insurance required.
- To comply with all safety requirements, must complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Skills
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Prior experience in Yardi Voyager or another equivalent system.
- Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
- Sensitivity to confidential matters.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
Benefits
Our benefits package includes:
- Comprehensive health insurance options.
- Flexible work schedule.
- Professional development opportunities.
- Competitive compensation with a salary range of $20 to $22 per hour.
- Opportunities for career growth and advancement.
Pay
$20 to $22 per hour
Schedule
Tuesday & Thursday | 9:00am-4:30pm