Part-time Kiehl's Skin Pro

Responsibilities

• Deliver best-in-class experience to customers
• Identify clients’ needs and goals and assist them in finding and selecting appropriate products
• Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques
• Maintain client relations through follow-up calls and emails
• Inform clients regarding product prices and special offers
• Generate sales to achieve sales target by applying brand selling method, product knowledge, and following basic service flow
• Maximize selling opportunity by link-selling and cross-selling
• Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on-shelf product availability
• Regularly attend all scheduled shifts

Requirements

• Retail and/or cosmetic experience preferred
• Customer service experience
• Great communication skills
• Analytical skills
• Basic computer skills
• Willingness to work flexible hours including nights and weekends
• Must be 18 years or older

Physical Environment

• Must be able to work on the sales floor for extended periods
• Walk up and down a flight of stairs and/or ladder as necessary
• Lift up to 25 lbs. on a regular basis

Pay

• Monthly sales bonus potential on top of hourly base wage
• Generous quarterly gratis allocation

Schedule

• Regularly attend all scheduled shifts