Part-Time Keyholder | Seattle Premium Outlets

What You'll Be Responsible For

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Builds a deep understanding of our fabrics, fits, construction, and design intent and uses it as a selling tool to inspire confident purchasing decisions
• Cultivates and grows a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyalty
• Speak confidently about the Vince aesthetic, turning standard styling conversations into meaningful, brand-focused interactions that drive sales
• Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approach
• Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the team
• Support store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experience

What You'll Bring

• Proven success in a retail sales environment, with a demonstrated ability to meet or exceed sales goals and performance metrics
• Strong selling instincts; you know how to understand the client, create openness, build rapport, and close a sale without pressure
• Deep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized styling
• Strong communication and relationship building that naturally builds trust and long-term client loyalty
• Bright, positive, motivating energy and contributions to a collaborative, high-performing team environment
• A self-motivated, goal-oriented mindset; you are proactive about generating business rather than relying on walk-in traffic

Qualifications/Experience

• 2+ years experience in retail sales, preferably in a luxury environment
• Proven ability to meet or exceed sales goals
• Team player who thrives in a collaborative environment
• Strong verbal and written communication skills allowing for effective communication with your customers
• Comfortable with POS systems, CRM tools, and Microsoft Office
• Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor
• Flexible work schedule; must be open to work weekends, evenings, events, and holidays