Part Time Keyholder

Sales Generation/Client Experience

• Meet and exceed daily sales targets while providing the highest level of customer service.
• Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
• Maintain a keen interest in the fashion industry, interior design, and market trends.
• Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
• Effectively capture and record client contact information in both personal client book and brand database.
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
• Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

Operations

• Aid in all operational tasks, including visual merchandising.
• Opening/Closing responsibility.
• Keep selling floor and merchandise neat, organized, and stocked.
• Aid in processing shipment when received.
• Manage cash register functions with accuracy.
• Follow all company policies and procedures.
• Aid in weekly visual merchandising directives.