Part-Time Keyholder
About the role
Join the team. Drive Sales. Be the Most You!
At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities.
Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.
Requirements
You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
You have completed some high school and have at least one year of retail management experience.
You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
You are passionate about providing our customers with opportunities to express themselves freely every day.
You are energized by interacting with customers and strive to provide excellent service throughout their visit.
You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
You are a driven team player with a positive attitude and willingness to learn.
You’re self-motivated and organized, as some of our stores may require you to work alone at times.
You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
You can create a curated fashion look with product during your shift.
Qualifications
You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
You have completed some high school and have at least one year of retail management experience.
You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
You are passionate about providing our customers with opportunities to express themselves freely every day.
You are energized by interacting with customers and strive to provide excellent service throughout their visit.
You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
You are a driven team player with a positive attitude and willingness to learn.
You’re self-motivated and organized, as some of our stores may require you to work alone at times.
You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
You can create a curated fashion look with product during your shift.
Skills
Customer Service
Sales Driving
Teamwork
Customer Experience
Product Knowledge
Customer Engagement
Visual Merchandising
Inventory Management
POS System Proficiency
Customer Care
Customer Interaction
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Feedback
Customer Relationship Management
Customer Service Training
Customer Service Skills
Customer Service Tips
Customer Service Techniques
Customer Service Training
Customer Service Training Programs
Customer Service Training Courses
Customer Service Training Resources
Customer Service Training Materials
Customer Service Training Videos
Customer Service Training Webinars
Customer Service Training Workshops
Customer Service Training Seminars
Customer Service Training Manuals
Customer Service Training Guides
Customer Service Training Handbooks
Customer Service Training Books
Customer Service Training Articles
Customer Service Training Blogs
Customer Service Training Podcasts
Customer Service Training Newsletters
Customer Service Training Magazines
Customer Service Training Journals
Customer Service Training Websites
Customer Service Training Apps
Customer Service Training Software
Customer Service Training Tools
Customer Service Training Techniques
Customer Service Training Strategies
Customer Service Training Tactics
Customer Service Training Methods
Customer Service Training Approaches
Customer Service Training Models
Customer Service Training Frameworks
Customer Service Training Systems
Customer Service Training Processes
Customer Service Training Procedures
Customer Service Training Guidelines
Customer Service Training Standards
Customer Service Training Best Practices
Customer Service Training Industry Standards
Customer Service Training International Standards
Customer Service Training Local Standards
Customer Service Training Company Standards
Customer Service Training Department Standards
Customer Service Training Team Standards
Customer Service Training Individual Standards
Customer Service Training Personal Standards
Customer Service Training Professional Standards
Customer Service Training Ethical Standards
Customer Service Training Legal Standards
Customer Service Training Regulatory Standards
Customer Service Training Compliance Standards
Customer Service Training Quality Standards
Customer Service Training Performance Standards
Customer Service Training Outcome Standards
Customer Service Training Continuous Improvement Standards
Customer Service Training Continuous Improvement Processes
Customer Service Training Continuous Improvement Procedures
Customer Service Training Continuous Improvement Guidelines
Customer Service Training Continuous Improvement Standards
Customer Service Training Continuous Improvement Best Practices
Customer Service Training Continuous Improvement Industry Standards
Customer Service Training Continuous Improvement International Standards
Customer Service Training Continuous Improvement Local Standards
Customer Service Training Continuous Improvement Company Standards
Customer Service Training Continuous Improvement Department Standards
Customer Service Training Continuous Improvement Team Standards
Customer Service Training Continuous Improvement Individual Standards
Customer Service Training Continuous Improvement Personal Standards
Customer Service Training Continuous Improvement Professional Standards
Customer Service Training Continuous Improvement Ethical Standards
Customer Service Training Continuous Improvement Legal Standards
Customer Service Training Continuous Improvement Regulatory Standards
Customer Service Training Continuous Improvement Compliance Standards
Customer Service Training Continuous Improvement Quality Standards
Customer Service Training Continuous Improvement Performance Standards
Customer Service Training Continuous Improvement Outcome Standards
Customer Service Training Continuous Improvement Continuous Improvement Standards
Customer Service Training Continuous Improvement Continuous Improvement Processes
Customer Service Training Continuous Improvement Continuous Improvement Procedures
Customer Service Training Continuous Improvement Continuous Improvement Guidelines
Customer Service Training Continuous Improvement Continuous Improvement Standards
Customer Service Training Continuous Improvement Continuous Improvement Best Practices
Customer Service Training Continuous Improvement Continuous Improvement Industry Standards