Part Time Key Holder - Cotton On Kids Apache Mall
About Us
Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. Our team of 20,000 is optimistic, innovative, and motivated—driven to inspire, spark joy, and bolster self-expression and creativity.
At Cotton On Kids, we inspire, engage, and excite customers with the best baby, kids, and tween value fashion ranges and gift solutions designed to be lived and played in all year round.
About the Role
We’re hiring a Key Holder to open and close the store in accordance with company policies and procedures. In this role, you’ll lead the store team as part of management, ensuring exceptional customer service and operational excellence.
Responsibilities
- Open and close the store following company policies and procedures
- Lead the store team as part of management
- Provide exceptional customer service and resolve customer issues
- Process sales transactions accurately and efficiently
- Assist in inventory control, restocking, and merchandising
- Ensure store cleanliness and safety standards are upheld
- Support loss prevention efforts and report any unusual activity
- Engage professionally and respectfully with store teams and customers
- Train and mentor new associates
- Maintain a collaborative and motivated team environment
- Act as a professional role model for peers and customers
Requirements
- High school diploma or equivalent
- Minimum of 1+ years of retail sales experience
- Minimum of 1+ year of retail leadership/management experience
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Must be at least 18 years of age or older
Skills & Experience
- Experience in retail, preferably in fast fashion
- Demonstrated ability to collaborate and drive results as a team
- Awareness of retail principles such as sales, stock, and service delivery
- Strong communication, customer service, and problem-solving skills
- Ability to thrive in a fast-paced, ever-changing environment
Physical Requirements
- Ability to move around the store throughout the shift
- Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise, bins, clothing racks)
- Ability to regularly squat or kneel (e.g., accessing under-storage bins, visual resets)
- Ability to safely use a ladder, step stool, or raised platform for required tasks
Benefits
- 50% off Cotton On Group Brands (Cotton On, Cotton On Body, & Cotton On Kids)
- Local and global career growth opportunities across our three brands
- 24/7 wellness support (mental health, relationships, family, and more)
- Discounts for you and your family (medical, travel, financial, and more)
- Opportunity to create meaningful change and make a positive difference in people’s lives
Pay
$16.50–$19.50 per hour (part-time, hourly position).