Part-Time Key Holder - Aveda Pentagon City - Arlington, VA

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.

About the role

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, as well as have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step toward a long-term and fulfilling career with a leader in prestige beauty.

Responsibilities

• Support the Store Manager and Assistant Manager in the smooth and efficient running of the store
• Lead by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service
• Achieve sales and customer service targets
• Perform essential start and end of day cash reconciliation
• Responsible for opening and closing the store on a rota basis

Requirements

• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and opening/closing the store, is desirable
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Must be able to provide proof of right to live and work in the country if invited to attend for interview

Benefits

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.