Part-Time Key Holder

About the role

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management
• Responsible for ensuring loss prevention procedures are followed according to protocol
• Handle transfers in absence of management

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, College degree preferred
• Able to work open availability including nights, weekends, and holidays
• Fluent in English and Spanish
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Benefits

• company sponsored health, dental, drug, and vision programs.
• income protection solutions including life insurance, disability benefits, and the RRSP program with employer match.
• paid time off
• a maternity leave top-up program
• access to the employee assistance program
• volunteer days off, supporting initiatives that drive change

Only candidates selected for further consideration will be contacted.