Part Time Key Holder

About the role

Join the team at Claire’s, where we celebrate self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting products to drive revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an "Insta-worthy" store with visually appealing displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Stay updated on the latest fashion and social media trends to help customers find their perfect style and suggest products to boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
• Completed some high school.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Ability to bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers.
• Passion for providing customers with opportunities to express themselves freely every day.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Driven team player with a positive attitude and willingness to learn.
• Self-motivated and organized, with the ability to work alone at times.
• Passion for fashion and staying up-to-date with the latest trends.
• Ability to create a curated fashion look with products during your shift.

Skills

• Sales-obsessed with a track record of hitting goals and turning browsers into buyers.
• Social and digital savvy, with knowledge of trending and viral content.
• Customer-first mentality, focused on making customers feel confident and empowered.
• Energized by interacting with customers and providing excellent service throughout their visit.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in an upbeat, inclusive, and supportive environment where your personality shines.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue paid sick time at 1 hour for every 30 hours worked).