Part-Time K-14 Initiatives Assistant

Major Responsibilities

• Data Entry, Records Management, and Database Support
• Maintain accurate and up-to-date departmental records, including course rosters, testing information, course offerings, final grades, instructor records, and other program-related data.
• Perform data entry and verification within college systems and databases to ensure accuracy and completeness.
• Monitor and maintain records within the DualEnroll platform and related systems.
• Process enrollment tasks as needed, including course registrations, drops, withdrawals, and other student record updates.
• Resolve registration holds, terminations, and data discrepancies according to established procedures.
• Generate and compile reports for departmental needs.
• Maintain electronic and physical files in accordance with college policies and FERPA requirements.

Administrative and Operational Support

• Provide administrative support to the K-14 Initiatives Team, including document preparation, record tracking, and workflow coordination.
• Communicate with dual credit instructors, school partners, and internal departments regarding information requests, updates, and required documentation.
• Support special projects, departmental and campus initiatives as assigned.

Customer Service Support

• Respond to routine phone and email inquiries to resolve or direct questions to the appropriate department or staff member.
• Provide occasional front desk support, including answering phones, scheduling appointments, and assisting visitors with general information.
• Escalate complex student or guest concerns to appropriate staff members when necessary.

Supervision

• SUPERVISION RECEIVED: Director of K-14 Initiatives
• SUPERVISION GIVEN: None

Compensation

This is a part-time hourly role that pays $15.75 per hour.

Education and Experience

• High school diploma or equivalent required.
• Computer experience in word-processing, spreadsheets, and database management required.
• Associates degree preferred.
• Must be able to pass a background check and be able to work with high school age students.
• Must be able to lift 25 pounds, have a valid driver’s license, be willing and able to travel to local community partners within Hamilton County.
• Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Benefits

• Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
• Health & Wellness
• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Financial & Retirement Benefits
• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
• Education Benefits
• Fee remission for employees, spouses, and legal dependents.

Equal Opportunity Employer

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.