Part Time IT Field Support Technician - Located in Spokane, WA
Global Medical Response · Spokane, WA · 1 wk ago
On-siteInformation Technology$33.65/hrPart-time
Summary / Responsibilities
- Provides tier-two support for deployed technology in their area.
- Maintains and optimizes system performance, ensuring data integrity.
- Develops and maintains an OS hardware/software configuration database.
- Administers system security, including access, virus, and patch management.
- Implements software upgrades and enhancements, including firmware revisions.
- Responds to technical assistance requests, including on-call for emergencies.
- Collaborates with GMR IT and field staff for end user training.
- Installs/configures desktops, laptops, printers, phones at corporate and remote centers.
- Troubleshoots and resolves desktop/laptop issues and application software problems.
- Manages documentation, asset inventories, and cabling connections.
- Collaborates with vendors for support, maintenance, repairs, and participates in key committees.
- Conducts routine audits to ensure compliance with IT standards and policies.
Qualifications
- MS Windows system administration experience preferred.
- 4 Year Degree in computer science or related field, or equivalent experience required.
- CSE, MPC, and A+ Certification preferred.
- Customer service skills required.