Part-Time Inventory Operations Associate

About the role

The Inventory Operations Associate supports the Planning & Allocation Manager across the full inventory-room-to-channel workflow: pulling inventory for allocation runs to retail stores, wholesale partners, trunk shows, and ecommerce fulfillment, and keeping the inventory room organized for efficient execution. The role provides day-to-day capacity that lets HART allocate faster, more accurately, and with less bottleneck than a single person could handle alone. Cross-trained with the Packaging Operations Associate so that either role can step into the other during absence, following the same coverage-first pattern used by the Floor Leads. The right candidate is detail-oriented, physically capable, comfortable following well-defined allocation and QC processes, and adaptable enough to shift between inventory allocation and quality-side work on any given day.

Responsibilities

Inventory Allocation Support (Primary)

• Support the Planning & Allocation Manager on day-to-day allocation runs to retail stores, wholesale partners, trunk shows, and ecommerce fulfillment.
• Pull inventory accurately against pick lists, stage for shipment, and confirm SKU counts and bin locations before hand-off.
• Support outbound-shipment pack-out for store allocation runs, working under the Planning & Allocation Manager's direction as the primary owner of that workflow.
• Provide additional hands during high-volume allocation windows (new store openings, seasonal launches, wholesale ship-outs, holiday runs).

Inventory Room Organization

• Maintain the primary inventory room in a well-organized, well-stocked, and correctly-binned state so that pulls execute cleanly.
• Support ongoing bin optimization work led by the Operations Coordinator (Inventory & Quality Control) including reorganization ahead of major launches or seasonal cycles.

Secondary Support to Operations Coordinator — Inventory & Quality Control

• Provide as-needed capacity to the Coordinator on QC audits, post-QC intake, and bin allocation work during high-volume intake windows.
• Secondary support is coordinated through the primary working partner (Planning & Allocation Manager), not scheduled directly by the Coordinator, protecting primary allocation commitments.
• Peak-window override: during pre-declared inbound-heavy windows (new product launches, seasonal drops, major vendor shipments), the Coordinator's priorities take precedence for the duration of that window.
• Peak windows are declared jointly by the Coordinator and the Planning & Allocation Manager in advance, so that primary allocation commitments are re-sequenced rather than surprised.

Coverage & Cross-Training

• Cross-trained on the Packaging Operations Associate's core workflows to enable coverage during that role's PTO or absence.
• Minimum monthly rotation or shadowing to maintain proficiency.
• Serves as day-to-day operational backup for the Coordinator during the Coordinator's planned or extended absence.
• If both the Coordinator and this role are out simultaneously, Coordinator coverage escalates to the Head of CX & Fulfillment.

Qualifications

• 1–3+ years in warehouse, inventory, retail stockroom, fulfillment, or comparable hands-on operational roles.
• Careful, detail-oriented eye, able to follow allocation pick lists and QC checklists accurately and consistently across large volumes of small-item inventory.
• Adaptable and comfortable moving between different types of work in a single shift (allocation pulls, inventory room organization, QC support, intake).
• Reliable communicator, comfortable escalating quickly when something is off-pick, off-spec, or the workflow needs the Manager's or Coordinator's input.

Physical requirements

• Frequent moving of boxes and inventory containers weighing up to 50 pounds across HQ and adjacent storage locations.
• Standing, bending, and reaching for extended periods during allocation, intake, and inventory-room work.

Reports to

Head of CX & Fulfillment (Fulfillment & Customer Service Manager)