Part Time Intermittent ID Card Specialist; Annapolis, MD

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove lines like "The job duties listed above are representative..." maybe keep? It's part of responsibilities but maybe it's generic; but it's substantive? It says "The job duties listed above are representative and not intended to be all-inclusive..." That's generic but still part of description. Might keep but it's not specific. However we can keep as part of responsibilities. We need to parse the posting. Let's extract sections: First paragraph: "Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites. Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.Performs “User Maintenance on RAPIDS equipment." That's basically responsibilities. Then: "The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description." Then "Responsibilities" heading? Actually the text includes "Responsibilities Other Job Requirements". Might be formatting glitch. Then list: "High School diploma or equivalent. 1+ years’ experience in a Customer Service environment. HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation. Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency. Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections. Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point. Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems. Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation." Then "General Job Information Title Part Time Intermittent ID Card Specialist; Annapolis, MD Grade WDN_ICA_PAII Work Experience - Required Work Experience - Preferred Education - Required High School Education - Preferred License and Certifications - Required License And Certifications - Preferred This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement." Then EEO boilerplate etc. We need to produce sections: About the role (maybe first paragraph summarizing role). Responsibilities (list of duties). Requirements (education, experience, etc). Qualifications maybe overlapping with Requirements? Could combine. Skills (communication, Microsoft Office, etc). Benefits? Not specified except "The pay rate and health and welfare allowance are specified in the applicable wage determination agreement." That's not specific numbers, but it's mention of pay and health welfare. According to rules: never create Pay/Schedule/Benefits sections unless posting actually states them. It states "The pay rate and health and welfare allowance are specified in the applicable wage determination agreement." That's a statement about pay and benefits but not specific. It's still stating that pay rate and health welfare are specified elsewhere. Is that enough to include a Pay or Benefits section? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state that pay rate and health welfare are specified in the wage determination agreement. That is a statement about pay and benefits, albeit not giving numbers. I'd say we can include a Benefits section maybe referencing that. But we should avoid filler like "commensurate with experience". This is not filler; it's a statement that details are in wage determination. Could include a

Benefits

with

The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

. Similarly Pay maybe not needed separate; we could combine. Schedule: Not mentioned besides "Part Time Intermittent" in General Job Information. That indicates schedule: Part Time Intermittent. So we could include Schedule section with that detail. Thus we can have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay?, Schedule. But we need to avoid thin sections. Maybe combine Benefits and Pay into one? But rules: Use headings for those categories if content exists. We have schedule info: Part Time Intermittent. We have benefits/pay info: pay rate and health welfare specified in wage determination. Could put both under Benefits? Or separate Pay and Benefits. Let's see: The posting says "The pay rate and health and welfare allowance are specified in the applicable wage determination agreement." That's both pay and benefits. Could make a Benefits section with that sentence. Pay section maybe redundant. I'd include Benefits only. Schedule: "Part Time Intermittent". So Schedule section. Now we need to avoid duplication. Also remove boilerplate like EEO, Tobacco-free workplace, etc. Also remove "General Job Information Title Part Time Intermittent ID Card Specialist; Annapolis, MD Grade WDN_ICA_PAII Work Experience - Required Work Experience - Preferred Education - Required High School Education - Preferred License and Certifications - Required License And Certifications - Preferred". That's a mess; we need to extract relevant info: location (Annapolis, MD), grade maybe not needed. Work Experience - Required etc. We already have experience in Requirements. Education - Required High School. License and Certifications - Required maybe DMDC certification etc. We'll capture needed info. Let's structure:

About the role

Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites. Serves as an ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC). Delivers ID Card services to personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS). Acts as a Verifying Official (VO) on DEERS/RAPIDS terminals, ensuring data accuracy, verifying identity and eligibility of DoD beneficiaries, issuing DoD Identification Cards, performing DEERS updates per DoD regulations and AFI 36-3026, and controlling Armed Forces identification and privilege cards for eligible personnel (active duty, retired, 100% DAV, dependents, verified contractors). Operates and maintains RAPIDS workstations, processes CACs, assists customers with eligibility questions, application requirements, DEERS inquiries, and telephone inquiries. Accomplishes DEERS enrollment and updates, reconciles erroneous DEERS information, performs PIN resets, verifies and updates PKI certificates, and provides other ICA services as needed. May also be certified by DMDC as Site Security Manager (SSM) responsible for safeguarding, storing, and accounting for CAC and consumable materials. Maintains RAPIDS equipment within original installation parameters and performs user maintenance.

That's a paragraph summarizing responsibilities; but we also need a Responsibilities section with list. To avoid duplication, we could keep About the role as overview, and Responsibilities as bullet list. Let's extract bullet list items: - Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by DMDC. - Delivers ID Card services to personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through TASS. - Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. - Verifies identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards, performs DEERS updates per DoD regulations and AFI 36-3026. - Issues and strictly controls Armed Forces identification and privilege cards for eligible personnel (active duty military, retired military, 100% DAV, dependents, verified contractors). - Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries. - Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifies and updates PKI certificates, and provides other ICA services as necessary. - May also be certified by DMDC as Site Security Manager (SSM) with responsibility for safekeeping, storing, and accountability of CAC and related consumable materials. - Maintains RAPIDS equipment within physical parameters and configurations established at installation. - Performs user maintenance on RAPIDS equipment. We could also include "Provides professional military personnel support services..." but that's covered in About. Now Requirements section: list: - High School diploma or equivalent. - 1+ years’ experience in a Customer Service environment. - HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims, or Navy Transportation (or equivalent experience from private sector or other Federal Agency). - Proficient in both oral and written communication to explain complex actions regarding military entitlements, allowances, and collections. - Working knowledge of Microsoft Office Products (Word, Excel, PowerPoint). - Working knowledge of standard office equipment (computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems). - Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation. We could also include location? Not required. Skills section: maybe communication, Microsoft Office, office equipment. Could be part of Requirements. But we can separate Skills: communication, Microsoft Office, office equipment. But to avoid thin sections, maybe combine Skills into Requirements. However the instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Skills separate if we have content. We have skills: Proficient oral/written communication, Microsoft Office, standard office equipment. That's enough. Benefits: The pay rate and health and welfare allowance are specified in the applicable wage determination agreement. Schedule: Part Time Intermittent. We should also include location maybe in About the role? Not required