Part-Time Host

About Us

Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates. Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike. Its design pays homage to the building's mid-century roots while looking forward with bold, contemporary art and accents. Of course, design is only the beginning. We've brought a taste of the Buckhead experience right inside our walls. Join us at our restaurant, an old-school supper club serving modern takes on continental American classics. Step up to an elevated bar for a signature Old Fashioned. Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees. In fact, the arboreal abundance in our back yard inspired the name "Sylvan"—derived from the Latin word "silva," meaning forest. Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom. We can't wait to welcome you to timeless hospitality, Kimpton Sylvan style.

Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Essential Duties and Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs for time off
• Pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance
• Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• Discounts through 'YouDecide' and Hotel Room Discount programs